You can submit an IT Service request to the IT Service Desk by emailing us on

Our Services

  • Managed Support
  • Central Service Desk
  • Remote Support
  • Central Knowlege Base
  • Update & Patch Management
  • Central Service Status
  • Google and Office 365 Support
  • Digital safeguarding support

How does our support ticket process work?

Once you submit a ticket, a support technician will begin working to resolve your issue.

If additional information is needed, the support technician will contact you via email or phone.

Once your request has been resolved, you will receive confirmation via email.

Need additional support?

Remote Support

TeamViewer allows the DMAT IT Services Team to work on your device as if it was on the desk in front of them. They can perform procedures, check settings, run diagnostics and see first hand now your device responds.